Model no for wireless mouse is 5189URF, hp p/n - 5188-6926 Model no for wireless keyboard is 5189URF, hp p/n - 5188-6816 I want Multimedia Keyboard keys to work in Windows 10 as well. Therefore try to install these drivers in Admin mode as well as Compatibility mode but still it throws an HP Update Error: Your system does not meet the operating system requirements. I tried to install the software for it that I used in previous versions of Windows but still it doesn't work. I recently installed Windows 10 and Wireless Keyboard works fine on it except the multimedia buttons don't, like the volume up/down, play, stop, internet, etc. Need drivers for my hp multimedia wireless keyboard and mouse for windows 10 pro 64-bit and also for 32-bit? Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If the test passes, try a BIOS update: Click hereĪnd Feel free to ask any other queries as well,Ĭonsidering, this forum has some of the best people in the world available and ready to you for joining HP Forums.Ĭonsidering, this forum has some of the best people in the world available and ready to help. To run the test, click Keyboard, and then click Run once. Keyboard Test - The Keyboard test provides a quick interactive functional test of the keys on the keyboard. Your Component Tests menu might be different, depending on the components installed on your computer. Turn on the computer and immediately press Esc repeatedly, about once every second. Hold the power button for at least five seconds to turn off the computer. Use the following steps to open the Component Tests menu.

Perform a hard reset (Notebooks) : Perform steps from the link: Let's try these steps to resolve the issue: Were there any hardware/software changes made? No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: Business PCs, Workstations and Point of Sale SystemsĪs I understand, few keys are not working on the keyboard,.

Hp 5189 keyboard software